Goods will only be accepted for return if unused and in a re-saleable condition and in original packaging. Unless the product is being returned due to a manufacturing fault or supplier error, there will be a handling charge of £20 or 10% of the invoice value, whichever is the greater, for Chairman, Club and Tub chairs the charge is 20% or £50, whichever is the greater.

Additionally if the product needs re-boxing a charge of £5 per operator chair and £10 per executive chair will be implemented. All returned goods will be inspected and we reserve the right to charge for incomplete returns, orders placed in error or not wanted prior to any credits being raised. Please be aware it can take upto 10 days for the courier to collect a return request and return inspections are only done on two days a week - These warranties do not affect your statutory rights.

To start the return process please complete the form below